Professional Experience

DevOps and SRE engineer with proven results in optimizing publishing platforms serving millions of users, implementing automation that reduces operational overhead, and maintaining critical SLAs.

My Roles

DevOps/Operations Engineer

Feb 2024 – Present · Wiley / ATYPON

• Led incident response/RCA for publishing platforms, reducing recurring outages
• Engineered Python merge detection tool (90% reduction in merge disruptions)
• Implemented Terraform IaC and CI/CD pipelines for zero-downtime deployments
• Automated SLA analytics with custom Python reporting (MTTR/MTTA)
• Defined SLI/SLO frameworks and alert response automation

Java & DevOps Engineer Intern

May 2023 – Oct 2023 · Wiley / ATYPON

• Developed decentralized NoSQL database with distributed indexing
• Implemented containerized solutions using Docker/Kubernetes
• Advanced skills in Spring Boot, AWS, and system design patterns

System Engineer Intern

Jul 2022 – Oct 2022 · STS

• Automated VMware infrastructure provisioning (vSphere/vCenter)
• Developed failure remediation scripts for RedHat/Unix systems
• Optimized server performance in virtualized environments

Education

B.Sc. Computer Engineering

University of Jordan · 2019-2024

GPA: 3.76/4.0 (Excellent) · Ranked 3rd in Department
Relevant Coursework: Distributed Systems, Cloud Architecture, Network Security

  • ✔ Built compiler from scratch using Java
  • ✔ Designed Lab Management System application
  • ✔ Conducted Wikimedia metadata analysis at scale